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Privacy Policy

We only collect data we actually need, we use it sensibly to run the business, and we don’t sell it to anyone. Ever.
If you contact Whiting.cc, your info stays safe and boringly well-handled.
 

 

Whiting.cc

Last updated: December 2025

1. The Short Version

We only collect data we actually need, we use it sensibly to run the business, and we don’t sell it to anyone. Ever.
If you contact Whiting.cc, your info stays safe and boringly well-handled.

2. Who We Are

Business name: Whiting.cc
Website: https://whiting.cc
Email: hello@whiting.cc
Based in: United Kingdom

For data protection purposes, Whiting.cc is the data controller.

3. What Data We Collect

We may collect the following personal data:

  • Contact details – name, email address, phone number, company name
  • Business information – retailer, brand or supplier details you share with us
  • Website usage data – IP address, browser type, pages visited, time on site
  • Communications – emails, form submissions, meeting notes

We don’t knowingly collect data from children and we don’t deal in anything unnecessary.

4. How We Collect Data

Your data is collected when you:

  • Fill in a contact form
  • Email or call us
  • Subscribe to updates (if offered)
  • Interact with us via CRM or ecommerce tools
  • Browse the site (via cookies and analytics)

5. How We Use Your Data

We use your data to:

  • Reply to enquiries and have actual conversations
  • Provide sales agency, consultancy, or support services
  • Manage relationships with brands, retailers, and partners
  • Improve the website and how Whiting.cc works
  • Meet legal, accounting, or regulatory requirements

We do not sell your data or pass it around unnecessarily.

6. Retail Finance Introductions (Buyline Ltd)

Where relevant, and to help facilitate retail finance solutions for your business, we may share your business contact details and relevant company information with our finance partner:

Buyline Ltd

This allows them to contact you regarding the setup of a merchant finance facility.

If you choose to proceed, Buyline Ltd will process any personal data provided (such as individual director or account manager details) as a data controller in their own right, in accordance with their own Privacy Policy, which can be viewed here:

https://buyline.co.uk/privacy/

We only share information necessary to make the introduction.

7. Tools We Use (and Why)

Whiting.cc uses a small number of trusted platforms to run the business efficiently:

  • HubSpot – CRM, contact management, email communication
  • Stripe – payment processing and invoicing
  • Shopify – ecommerce and order handling (where applicable)
  • Notion – internal organisation and project management
  • Google Analytics – anonymous website usage insights

These providers only process data on our instructions and operate in line with applicable data protection laws.

8. Legal Basis for Processing

Under UK GDPR, we process personal data based on:

  • Legitimate interests – running and growing Whiting.cc
  • Consent – where you’ve opted in (e.g. updates or marketing)
  • Contractual necessity – delivering agreed services
  • Legal obligation – tax, accounting, or compliance requirements

9. Cookies

We use cookies to keep the website working properly and to understand how it’s used.

This may include:

  • Essential site functionality cookies
  • Analytics cookies (e.g. Google Analytics)

You can manage or disable cookies via your browser settings.

10. Data Sharing

Your data may be shared only with trusted service providers where necessary, including:

  • Website hosting providers
  • Payment processors (Stripe)
  • CRM and email platforms (HubSpot)
  • Ecommerce platforms (Shopify)
  • Finance partners (such as Buyline Ltd, where applicable)

They are contractually required to keep your data secure and confidential.

11. Data Storage & Security

We take sensible technical and organisational steps to protect your data, including secure platforms, access controls, and limited retention.

We only keep data for as long as it’s genuinely useful or legally required.

12. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, email hello@whiting.cc.

13. Complaints

If you’re unhappy with how your data is handled, you can contact the UK regulator:

Information Commissioner’s Office (ICO)
https://www.ico.org.uk

(Though we’d always rather fix things directly first.)

14. Changes to This Policy

We may update this policy occasionally to keep things accurate and compliant.
The latest version will always live on this page.

Learn more