Privacy Policy
If you contact Whiting.cc, your info stays safe and boringly well-handled.
Whiting.cc
Last updated: December 2025
1. The Short Version
We only collect data we actually need, we use it sensibly to run the business, and we don’t sell it to anyone. Ever.
If you contact Whiting.cc, your info stays safe and boringly well-handled.
2. Who We Are
Business name: Whiting.cc
Website: https://whiting.cc
Email: hello@whiting.cc
Based in: United Kingdom
For data protection purposes, Whiting.cc is the data controller.
3. What Data We Collect
We may collect the following personal data:
- Contact details – name, email address, phone number, company name
- Business information – retailer, brand or supplier details you share with us
- Website usage data – IP address, browser type, pages visited, time on site
- Communications – emails, form submissions, meeting notes
We don’t knowingly collect data from children and we don’t deal in anything creepy or unnecessary.
4. How We Collect Data
Your data is collected when you:
- Fill in a contact form on the website
- Email or call us
- Subscribe to updates (if offered)
- Interact with us via CRM or ecommerce tools
- Browse the site (via cookies and analytics)
5. How We Use Your Data
We use your data to:
- Reply to enquiries and have actual conversations
- Provide sales agency, consultancy, or support services
- Manage relationships with brands, retailers, and partners
- Improve the website and how Whiting.cc works
- Meet legal, accounting, or regulatory requirements
We do not sell your data, rent it out, or trade it for magic beans.
6. Tools We Use (and Why)
Whiting.cc uses a small number of trusted platforms to run the business efficiently:
- HubSpot – CRM, contact management, email communication
- Stripe – payment processing and invoicing
- Shopify – ecommerce and order handling (where applicable)
- Notion – internal organisation, notes, and project management
- Google Analytics – anonymous website usage insights
These providers only process data on our instructions and are GDPR-compliant.
7. Legal Basis for Processing
Under UK GDPR, we process personal data based on:
- Legitimate interests – running and growing Whiting.cc
- Consent – where you’ve opted in (e.g. updates or marketing)
- Contractual necessity – delivering agreed services
- Legal obligation – tax, accounting, or compliance requirements
8. Cookies
We use cookies to keep the website working properly and to understand how it’s used.
This may include:
- Essential site functionality cookies
- Analytics cookies (e.g. Google Analytics)
You can manage or disable cookies via your browser settings if you prefer.
9. Data Sharing
Your data may be shared only with trusted service providers where necessary, such as:
- Website hosting providers
- Payment processors (Stripe)
- CRM and email platforms (HubSpot)
- Ecommerce platforms (Shopify)
They are contractually required to keep your data secure and confidential.
10. Data Storage & Security
We take sensible technical and organisational steps to protect your data, including secure platforms, access controls, and limited retention.
We only keep data for as long as it’s genuinely useful or legally required.
11. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, email hello@whiting.cc.
12. Complaints
If you’re unhappy with how your data is handled, you can contact the UK regulator:
Information Commissioner’s Office (ICO)
https://www.ico.org.uk
(Though we’d always rather fix things directly first.)
13. Changes to This Policy
We may update this policy occasionally to keep things accurate and compliant.
The latest version will always live on this page.